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Privacy Policy

November 12, 2024
Privacy Policy

This Privacy Policy describes how HOSPIDIO ("we," "us," or "our") collects, uses, and discloses personal information when you visit our website or use our healthcare facilitator services (collectively, the "Services"). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect

  1. Personal Information: When you interact with our Services, we may collect personal information that can be used to identify you, such as your name, contact details (including email address, phone number, and address), date of birth, and other relevant information required for providing healthcare facilitation services.
  2. Health Information: In order to assist you with healthcare facilitation, we may collect and store health-related information such as medical records, prescriptions, treatment history, and other health-related data. This information is treated with the utmost confidentiality and is only used for the purpose of providing our Services.
  3. Usage Information: We may automatically collect certain information about your use of our Services, such as your IP address, device information, browser type, and operating system. This information helps us improve the quality of our Services and analyze trends.

Use of Information

  1. Provision of Services: We use the information we collect to provide and improve our healthcare facilitator services. This includes facilitating appointments, coordinating with healthcare providers, and assisting with medical record management.
  2. Communication: We may use your personal information to communicate with you regarding your healthcare facilitation requests, appointment reminders, updates, and other relevant information.
  3. Research and Analytics: We may use aggregated and anonymized information for research and analytics purposes to enhance our Services, develop new features, and improve overall customer experience. This data will not personally identify you.
  4. Legal Compliance: We may use or disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Sharing of Information

  1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our Services, such as healthcare providers, hospitals, diagnostic centers, and other relevant entities. These service providers are contractually obligated to keep your personal information confidential and use it only for the purpose of providing the requested services.
  2. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests or court orders.
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or third party involved in the transaction. We will notify you via email or a prominent notice on our website before your personal information becomes subject to a different privacy policy.

Data Security

  1. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We implement appropriate technical, physical, and organizational safeguards to maintain the security and confidentiality of your information.

Your Choices and Rights

  1. Access and Update: You have the right to access, update, and correct your personal information. You can do so by logging into your account or contacting us directly.
  2. Marketing Communications: If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions provided in the email or by contacting us.
  3. Do Not Track Signals: Our Services do not respond to "Do Not Track" signals from your browser.